Last updated: November 10, 2025

Alpine Couture Shipping Policy

Introduction

At Alpine Couture, we place great importance on transparency and customer satisfaction. This shipping policy is designed to provide you with clear information about our worldwide delivery terms. All orders are shipped free of charge.

Shipping Costs

Free Shipping: Every order worldwide is delivered free of charge – there is no minimum order value.

Shipping Regions

This shipping policy applies to orders delivered worldwide.

Delivery Times

Below you will find the estimated delivery times for our shipments:

Order cutoff time: 5:00 PM GMT+1 (Zurich time), Central European Time. Orders placed after this time will be processed the next business day. This may delay delivery by an additional day.
Processing time: 1 to 2 business days (Monday to Friday). Once your order has been processed, we hand it over to one of our reliable shipping partners.
Transit time: 6 to 8 business days (Monday to Friday).
Estimated total time: 7 to 10 business days.

Shipping Carriers

We work with the following trusted shipping carriers worldwide:

DHL
FedEx
UPS
PostNL
bpost
DPD

Shipment Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use this to track your delivery anytime on our order tracking page.

Delivery Issues

If you experience any problems with your delivery – such as delays or lost packages – please contact our customer service immediately. We are committed to ensuring your order arrives safely and on time.

Frequently Asked Questions

For further questions, please visit our FAQ page or contact our customer service team directly.

Contact Information

Alpine Couture

Company Name: Beans Ecom Ltd
Company Number: 16579546
Address: 128 City Road, London, United Kingdom, EC1V 2NX
Email: support@alpinecouture.co
Phone: +41245391366
Contact page: https://alpinecouture.co/pages/kontakt

Customer Service: Monday to Friday: 9:00 AM – 5:00 PM (CET)

We strive to respond to your email within 1–2 business days.

Thank you for shopping with Alpine Couture!